Questions to ask the venue

Use these questions during a call or visit. Work through every relevant question; the picker is only a reminder.

Random question

Draw one when the room is ready

Which entrance will we use, and is the whole route from parking step-free?

Parking and getting inside

  1. Which entrance will we use, and is the whole route from parking step-free?
  2. How far is accessible parking or the drop-off point from that entrance, and is the route covered?
  3. Can you provide clear doorway widths and photos of thresholds, corners and any ramp?

Bathroom and party room

  1. Which bathroom will be available during our booking, and can we inspect its doorway, turning space and fixtures?
  2. What flooring is on the route and in the party room, including any outdoor area?
  3. Can we check the actual tables, including their height, legs, crossbars and clear space underneath?
  4. Who will confirm the agreed entrance and room arrangement before guests arrive?

Wheelchair-Accessible Birthday Venue Checklist

A bright, open party room can still have a step at the entrance, a tight bathroom doorway or a table a guest cannot pull up to. Before booking, check the whole route your guest will use—not just the room in the photos.

Start with the guest or family, then use the lists below during a venue call or visit. The printable notes give you somewhere to record measurements, unanswered questions and the arrangements you agree on.

What should you ask before visiting?

Tell the guest or family what you are considering: the venue, activities, food and party length. Ask what they need from the entrance, bathroom, seating and tables, and whether someone will accompany them. Include the child in the conversation where appropriate. You do not need to ask for a diagnosis to discuss the setup.

Call the venue with those requirements. Ask which entrance, party room and bathroom your booking includes. “We’re accessible” is a starting answer; follow it with questions about steps, measurements and the route between spaces.

Request photos or a visit to check anything staff cannot describe clearly. Ask who can confirm the details and whether the same entrance and bathroom will be available for your whole booking. Keep their answers with the quote and terms. Our guide to booking a birthday venue covers capacity, setup time, payments and cancellation alongside these access questions.

If guests have other access needs, discuss them separately. The party plan for guests with hearing differences covers communication, seating and visible game cues; the party plan for guests with visual impairments covers orientation, lighting and ways to explain activities. A step-free route does not answer those questions.

Check the entrance and pathways

Follow the route from parking or drop-off to the entrance, party room, food area and bathroom. Include any outdoor activity space and the indoor alternative you would use if it rains.

  • Confirm where accessible parking or drop-off is, how far it is from the entrance and whether the route is covered.
  • Check for steps, raised thresholds and changes of level along the whole route.
  • Record clear doorway widths—the space available to pass through with the door open, rather than the nominal door size.
  • Measure narrow passages and look at corners and space to turn, including the route between occupied tables and chairs.
  • Ask about any existing ramp, including its dimensions, surface and availability during your booking. Share the details with the guest or family rather than assuming that the presence of a ramp settles the question.
  • Confirm that doors, gates and any lift needed for the route will be available when guests arrive and leave.
  • Agree where coats, gifts, decorations and supplies will go so they do not fill the route you have checked.

The original checklist uses 32 inches of clear doorway width and 36 inches of clear pathway width as starting measurements. Record them alongside the guest’s requirements; neither number proves that a route works. Thresholds, turning space and the surface can still affect whether the guest can use it.

Use the mobility-friendly party setup guide when arranging the room after the venue visit. Check the layout with chairs in use, not only when the room is empty.

Check the bathroom

Ask to see the bathroom your guests will actually use. A listed accessible bathroom or a photograph of a grab bar does not tell you whether its whole arrangement meets this guest’s needs.

  • Check the route to the bathroom and the clear width of its entrance and stall doors.
  • Check whether there is room to turn, approach the fixtures and close the door with the wheelchair inside.
  • Ask about grab bars and other fixtures the guest or family has said they need.
  • Discuss sink access, taps and any requested assistance or accompanying-person arrangement with the guest or family.
  • Confirm whether the bathroom is shared, locked or reached through another booked room, and whether it stays available throughout the party.
  • Record anything you could not inspect and who will confirm it before you book.

If the bathroom does not work, ask about another one and inspect its route too. Do not count a nearby restroom as a solution until you have confirmed its availability and discussed the trip with the guest or family. If there is no suitable arrangement, reconsider the venue.

Keep the confirmed bathroom details with your birthday party checklist so a helper knows which room guests should use and who to contact if the arrangement changes.

Check flooring, tables and room for games

Look at the surfaces between each part of the party. Thick carpet, loose gravel and uneven brick are worth checking with the guest or family even when the doorway measurements look suitable. Include patios and lawns if you intend to use them.

Ask to see the actual tables rather than relying on “standard height.” The original checklist mentions tabletops around 28–30 inches high; treat that as a detail to compare with what the guest needs. Measure the clear space underneath too. Legs, crossbars, width and depth can prevent a wheelchair from pulling in even when the tabletop height seems right.

For fixed benches or picnic tables, confirm where the guest can sit with friends. Check that the place has table access and room to approach, rather than leaving a separate spot beside the group. Ask where food and game supplies should go so the guest can reach what they need in the way they prefer.

Choose activities after checking the room. For example, you could discuss rolling a ball toward cups on a table or playing a spoken guessing game together. The games for wheelchair users guide gives supplies and suggested rules to try with guests. A seated game still needs suitable table clearance, reach and space for turns.

What if the venue does not work?

Name the unresolved problem when you contact the venue: “The bathroom doorway is narrower than the guest needs” is more useful than “We have an accessibility concern.” Ask whether another room, entrance or existing arrangement addresses that specific problem.

Share the proposed change with the guest or family before relying on it. If the venue suggests a portable ramp, ask for details and who is responsible for providing and setting it up. Do not assume that any ramp makes a step usable, or improvise one as a last-minute solution.

Have another venue in mind while you are checking the first. A home or backyard party is also an option to investigate, but it needs the same entrance, surface, bathroom and table checks. Moving the party does not automatically resolve the problem.

If you have already booked, check the change and cancellation terms and speak with the family early. Explain what is still unresolved and when you will confirm the new arrangements. Keep the guest included in the party plan while you find a setting that works.

The party safety checklist for hosts helps you assign arrival, supervision and pickup jobs alongside the access arrangements. Tell the relevant helpers which entrance and routes guests will use.

Printable venue notes

Print this page and fill in the blanks, or copy the fields into a document. Record what you saw separately from what still needs confirmation. Keep individual guest requirements on the host copy and share them only with the people who need them.

Booking detailWrite it here
Venue / address______________________________
Party date / booked room______________________________
Venue contact / contact details______________________________
Visit date / person checking______________________________
Entrance guests will use______________________________
Parking or drop-off / distance / covered route______________________________
Guest requirements confirmed with family______________________________
Decision needed before / deposit deadline______________________________
AreaMeasurements or observationsStill to confirm / person responsible
Entrance / thresholds / ramp____________________________________
Doorways / passages / turns____________________________________
Bathroom route / doorway / turning space____________________________________
Bathroom fixtures / availability____________________________________
Flooring / outdoor route / indoor alternative____________________________________
Table height / clear space / legs and crossbars____________________________________
Seating with friends / activity setup____________________________________
Other question____________________________________
ArrangementAgreed details
Changes the venue will make / completed by______________________________
Arrangements confirmed with guest or family______________________________
Alternative venue or setup / checks still needed______________________________
Party-day helper / venue contact______________________________
Final confirmation date / remaining questions______________________________

Use the printable birthday checklist for the rest of your host notes, including guest replies, supplies and helper jobs. These venue notes record your findings; they do not certify access or replace the guest’s confirmation that the arrangements work for them.

An example two-week venue check

This is an example preparation sequence for the final fourteen days before the party. Confirm essential access details before paying a deposit; start earlier if you need to book further ahead.

  1. Fourteen days before: call the venue. Discuss the guest’s requirements and ask about the entrance, parking, pathways, bathroom and tables. Arrange a visit and identify another venue to investigate if needed.
  2. Ten days before: inspect the booked spaces. Measure the tight spots, look at the actual tables and bathroom, and record unanswered questions. Share relevant details with the guest or family.
  3. Seven days before: confirm the arrangements. Get the venue’s agreed changes in writing. Arrange any suitable table rentals or other equipment only after confirming what is needed. Change the venue if the essential problems remain unresolved.
  4. Party day: recheck before guests arrive. Confirm the agreed entrance, bathroom and table arrangement. Check that bags, deliveries or decorations have not blocked the route, and tell the arrival helper where to meet guests.

Questions about wheelchair-accessible venues

What should I ask a venue before booking?

Ask about the route from parking, entrance steps, clear doorway and pathway widths, bathroom space, flooring and tables. Request details for the rooms and entrance included in your booking, then confirm them with the guest or family.

How wide does a doorway need to be?

The original checklist uses 32 inches of clear doorway width and 36 inches for pathways as starting measurements. They are not guarantees of fit. Confirm the guest’s requirements and check thresholds, turns and the actual route as well.

What if we have already booked an unsuitable venue?

Contact the venue about another entrance, room or existing access arrangement. Confirm any proposed change with the guest or family. If it does not resolve the problem, check the booking terms and discuss moving the party early.

Do I need to check the bathroom separately?

Yes. Check the route, clear doorway width, space to turn and close the door, fixtures and any support the guest needs. Confirm that this bathroom will be available throughout the booking.

Would a backyard party be easier?

It depends on the actual space. Check the route into the yard, ground surface, table arrangement and bathroom access just as you would at a venue. Control over the layout does not resolve an unsuitable entrance or route.

How early should I confirm access?

Confirm the essential details before paying a deposit. The two-week example gives you time to revisit arrangements before the party, but start earlier if the venue must be booked further ahead. Recheck the setup on party day.

Printable planning help

Check the venue for access

Keep the venue's answers, measurements and agreed arrangements together with your party notes.